Best Tools to Create a Modern Community and Membership Business

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Best Tools to Create a Modern Community and Membership Business

In the digital age, building a thriving community business requires strategic tools. Discover the best tools for seamless communication and engagement in this comprehensive guide.

This article is a comprehensive guide to help you discover the best tools available to create a modern and successful community and membership business.

8 Novative Resources for Establishing a Dynamic Community and Membership Initiative

Content Management Systems (CMS)

Content Management Systems (CMS) are powerful tools that facilitate digital content creation, management, and publication. They play a crucial role in building and maintaining websites, blogs, and online platforms, including those focused on creating modern communities and membership businesses.

A CMS is a software application or platform that allows users to create, edit, organize, and publish digital content without requiring extensive technical knowledge or coding skills. It provides a user-friendly interface that simplifies content management tasks, making it accessible to many users.

Popular CMS platforms

Popular CMS platforms include WordPress, Joomla, Drupal, and many others. Each CMS has its strengths and features, and the choice of CMS depends on the specific requirements and preferences of your community and membership business. When selecting a CMS for your modern community and membership business, consider factors such as ease of use, scalability, security, available plugins and extensions, community support, and the ability to integrate with other tools and platforms.

Community Management Platforms

To foster meaningful interaction and engagement within your community, it is crucial to leverage robust community management platforms. Not only do these platforms, including Discourse, Mighty Networks, and Vanilla Forums, provide a wide range of powerful features designed to facilitate seamless communication and collaboration among your community members, but also the cost of building an app is an essential consideration in the selection process.

Central to these community management platforms are discussion boards, offering a space where members can initiate and participate in discussions on various topics. These boards promote dialogue, knowledge sharing, and exchanging ideas, thereby fostering a vibrant and engaging community environment. Moreover, when evaluating community management platforms, it’s essential to consider the cost of building an app to ensure it aligns with your budget and financial goals.

Beyond discussion boards, community management platforms provide direct messaging capabilities, enabling members to communicate with one another privately. This feature not only encourages personal connections, facilitates one-on-one conversations, and allows members to build relationships within the community, but also enhances the overall user experience and strengthens the sense of community among your members. Indeed, whether it’s for networking, collaboration, or seeking advice, private messaging is a crucial tool.

As you explore different community management platforms, factoring in the cost of building an app is essential. Besides, This cost includes not only the initial development expenses but also ongoing maintenance and updates. It’s important to carefully assess the pricing models, licensing fees, and additional costs associated with customization or integration with other tools.

Streamlining membership processes

MLSDev can provide valuable insights and guidance regarding the cost of building an app and help you make informed decisions when selecting a community management platform. However, With their expertise, you can identify a platform that meets your functional requirements while staying within your budgetary constraints. Consider app costs for successful community management. Choose a cost-effective membership management system aligned with your community’s needs.

Streamlining membership processes is crucial for a seamless user experience. Moreover, Membership management systems such as MemberPress, Wild Apricot, and Paid Memberships Pro streamline onboarding, payments, subscriptions, and content access. Integration with payment gateways enhances security and efficiency for your community members.

Customer Relationship Management (CRM) Software

Effective relationship management is crucial for your community members’ satisfaction and the sustainable success of your community business. This is where Customer Relationship Management (CRM) software comes into play as a powerful tool to support your relationship-building efforts.

CRM software like Salesforce, HubSpot, and Zoho CRM centralizes and organizes community interactions. Track interactions, capture data, and personalize communication with powerful features and capabilities.

Email Marketing Tools

Email Marketing Tools

Email marketing remains a powerful tool for engaging with your community members. Moreover, Platforms like Mailchimp, ConvertKit, or ActiveCampaign offer robust features such as automation, segmentation, and personalized email campaigns. Using newsletters, exclusive content, and event updates, you can foster a strong bond with your audience and keep them updated on community activities.

Online Learning Platforms

Online learning platforms are pivotal in creating a dynamic and engaging community by providing educational resources and valuable content. Besides, These platforms, such as Teachable, Thinkific, or LearnDash, offer many features that empower you to create and sell courses, host webinars, and deliver educational content to your community members.

By incorporating online learning opportunities within your membership, you offer added value that can significantly enhance member satisfaction. You can provide in-depth knowledge, skills, and insights related to your community’s niche or industry through well-designed courses. This helps members improve their expertise and positions your community as a valuable resource and authority.

Analytics and Insights

Analytics and Insights

Understanding your community’s behavior and engagement patterns is crucial for informed decision-making and growth. For instance, Tools such as Google Analytics, Mixpanel, or Hotjar enable you to track website traffic, user interactions, and conversion rates. These valuable insights help you optimize your community platform, tailor experiences to member preferences, and identify areas for improvement.

In addition to tracking website traffic, user interactions, and conversion rates, analytics and insights tools provide further valuable capabilities to enhance your understanding of your community. These tools offer features such as heatmaps, user recordings, and A/B testing. Heatmaps visualize user behavior, highlighting areas of high engagement and potential optimization. User recordings allow you to replay individual user sessions, gaining valuable qualitative insights into their navigation and interactions. A/B testing enables you to experiment with different variations of your community platform and determine the most effective design and functionality for maximizing engagement and conversion rates.

Social Media Management Tools

Social Media Management

Managing your social media presence effectively is vital for community growth and engagement. Tools like SocialBee, Hootsuite, Buffer, or Sprout Social provide features to schedule posts, monitor conversations, and analyze social media performance. Maintaining an active and engaging presence across social platforms can expand your community reach, increase visibility, and attract more membership sign-ups.

Overall, Social media management tools enhance community growth and engagement. Streamline workflow with post scheduling, conversation monitoring, and performance analysis. Access content curation, social media listening, and team collaboration features for effective community management.


Selecting strategic tools is key to building a successful community and membership business. The above-mentioned tools can enhance your venture and cultivate a vibrant community. As your community evolves, adapt your tools to consistently provide value and exceptional experiences. Begin this journey and unleash your business’s full potential.